The leading software for positive customer reviews
Filter, collect and manage customer reviews - turn them into your competitive advantage.
The leading platform for positive customer reviews
Filter, collect, and manage customer reviews to turn feedback into a competitive advantage.
The main features at a glance
- Easy access: A central link for the collection of reviews on multiple platforms.
- Automated evaluation request: After the service has been provided, the customer can be directed straight to the evaluation submission.
- Answers without headaches: AI-powered technology to answer all reviews quickly and consistently.
- Sharing on social media and your own website: The integrated functions allow you to use the ratings for your own marketing
- Google ranking optimization: Support in managing customer feedback to improve visibility and reputation on Google.
💡 Did you know: For every increase of one star, a company records an increase in sales of up to 10%
The most important features:
Easy access: One central link for collecting reviews on multiple platforms
Targeted filtering: Reviews with less than 4 stars are automatically forwarded for personal editing.
Automated responses: AI-supported technology for fast and consistent responses to all reviews
Google ranking optimization: support in managing customer feedback to improve visibility and reputation on Google
💡 Did you know: More than 87% of consumers read online reviews before making a purchase
The main features at a glance
- Easy access: A central link for the collection of reviews on multiple platforms.
- Automated evaluation request: After the service has been provided, the customer can be directed straight to the evaluation submission.
- Answers without headaches: AI-powered technology to answer all reviews quickly and consistently.
- Sharing on social media and your own website: The integrated functions allow you to use the ratings for your own marketing
- Google ranking optimization: Support in managing customer feedback to improve visibility and reputation on Google.
💡 Did you know: For every increase of one star, a company records an increase in sales of up to 10%
Actively collect customer feedback
Use our NFC displays and advanced digital tools and automations to actively collect customer feedback. You will multiply the number of positive reviews and gain valuable insights.
Better overview
Easily manage your reviews from all different platforms in one place and keep track of all your online feedback.
💡 Did you know: For every increase of one star, a company records an increase in turnover of up to 10 %
Intercept negative reviews stress-free
Negative reviews can be intercepted to prevent them from appearing online, allowing them to be handled privately, discreetly, and efficiently — ensuring customer satisfaction.
Quick response options
Respond to customer feedback quickly in person or with the help of an AI-generated response. Show your customers that you care about their opinions - without having to worry about wording.
💡 Did you know: New reviews and answers improve your ranking in local searches
Seamless integration in social media
Share positive reviews on your social media platforms with just one click and strengthen your online image.
Automatic reminders to submit reviews
Automatically remind customers to leave reviews to keep feedback fresh.
💡 Did you know: Customers spend 31% more when a company has positive reviews
Integrated platforms
All integrations. Platforms not listed can be integrated via the "Custom integration".
Why are good customer reviews so important?
More trust:
The average customer reads ten reviews before building trust in a company. Good reviews are crucial for acquiring new customers.
More customers:
The number and average of reviews has a direct effect on the display in the search results - this results in more visibility, more website visitors and more inquiries.
More turnover:
Authentic reviews are the most effective and cheapest advertising in the world. You benefit immediately and increase your sales demonstrably and sustainably.
Further individual price plans on request
Basic
Standard
Professional
Core functions
Advanced functions and analyses
Evaluation requests and reminders
Hardware
The platform Your Feedback Solutions helps companies to receive more positive reviews from customers. It provides tools to collect customer feedback, manage reviews and improve online reputation. The goal is for your business to win more customers through better reviews and stand out from the competition.
No, Your Feedback Solutions (YFS) is not a review platform in its own right, but a tool for managing and improving your reviews on existing platforms such as Google, Facebook, Trustpilot and many more. In the YFS dashboard, the reviews from the relevant platforms are imported via an interface for this purpose.
Our tool helps you to collect more positive reviews and optimize your online reputation.
Our platform provides all the relevant tools for this:
- QR codes that customers can simply scan
- Query via SMS, WhatsApp or e-mail using already known contact details
- Connection to the store, cash register or other systems
- Sending automatic reminders
- NFC displays placed next to the checkout
The most important factors are:
- The average rating, i.e. the number of stars
- The number of ratings submitted
- The consistency, i.e. how often is evaluated
- The interaction, i.e. whether responses are made to reviews
Some of our satisfied customers
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Guide "The 6 secrets to making customer reviews your company's greatest strength"
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