Jump to content

The leading software for positive customer reviews

Filter, collect and manage customer reviews - and turn them into your competitive advantage.

The leading platform for positive customer reviews

Filter, collect and manage customer reviews, turn customer feedback into your competitive advantage.

yourfeedback-solutions-rating-round-150
 

 

The key to more positive reviews and more sales

Proven: Up to 10% more sales with just 15 minutes of effort per week

Filter customer ratings

The main features at a glance

  • Easy access: A central link for the collection of reviews on multiple platforms.
  • Automated evaluation request: After the service has been provided, the customer can be directed straight to the evaluation submission.
  • Answers without headaches: AI-powered technology to answer all reviews quickly and consistently.
  • Sharing on social media and your own website: The integrated functions allow you to use the ratings for your own marketing
  • Google ranking optimization: Support in managing customer feedback to improve visibility and reputation on Google.

💡 Did you know: For every increase of one star, a company records an increase in sales of up to 10%

The most important features:

Easy access: One central link for collecting reviews on multiple platforms

Targeted follow-up: Reviews with less than 4 stars are automatically forwarded for personal processing.

Automated responses: AI-supported technology for fast and consistent responses to all reviews

Google ranking optimization: support in managing customer feedback to improve visibility and reputation on Google

💡 Did you know: More than 87% of consumers read online reviews before making a purchase

 

NFC-black

Actively collect customer feedback

Use our NFC displays and advanced digital tools and automations to actively collect customer feedback. You multiply the number of positive reviews and gain valuable insights.

Better overview

Easily manage your reviews from all different platforms in one place and keep track of all your online feedback.

 

💡 Did you know: For every increase of one star, a company records an company records an increase in turnover of up to 10 %

 

feedback-en

Intercept negative reviews stress-free

Negative reviews can be intercepted so that they do not even appear online, but are dealt with privately, discreetly and efficiently. To the satisfaction of the customer.

Quick response options

Respond to customer feedback quickly in person or with the help of an AI-generated response. Show your customers that you care about their opinions - without having to worry about wording.

💡 Did you know: New reviews and answers improve your ranking in local searches

Share customer review

Seamless integration in social media

Share positive reviews on your social media platforms with just one click and strengthen your online image.

Automatic reminders to submit valuations

Automatically remind customers to leave reviews to keep feedback fresh.

💡 Did you know: Customers spend 31% more when a company has positive reviews



Integrated platforms

 

 

All integrations. Platforms not listed can be integrated via the "Custom integration".

Why are good customer reviews so important?

More trust:

The average customer reads ten reviews before building trust in a company. Good reviews are crucial for acquiring new customers.

More customers:

The number and average of reviews has a direct effect on the display in the search results - this results in more visibility, more website visitors and more inquiries.

More turnover:

 Authentic reviews are the most effective and cheapest advertising in the world. You benefit immediately and increase your sales demonstrably and sustainably.

Plans and prices

14-day risk-free trial on all plans. With annual billing, you get two months free of charge. 

 


Further individual price plans on request

Compare all functions

Here you will find an overview of the individual functions in the plans

Basic

€49 /month

Get Started

Standard

€99 /month

Get Started

Professional

€199 /month

Get Started

Basic

Standard

Professional

Core functions
Locations
Number of physical locations you can manage in your account.
1 Location
1 Location
2 locations
Users
Maximum number of users who can access the account.
1 user
1 user
2 users
Integrations/evaluation platforms
Number of platforms (we currently offer more than 45 integrations) with which the system can be directly integrated to manage valuations.
1 Platform
2 Platforms
all platforms
Filter negative reviews
Filter out reviews with three stars or less, for example, and keep them private without publishing them.

Hardware
NFC display
Printed display with NFC technology. A touch of the cell phone is enough to open the link directly in the browser.
1 NFC display
1 NFC display, with additional QR code on request
2 NFC displays, with additional QR code on request

Evaluation requests and reminders
Monthly requests by e-mail
Maximum number of evaluation requests that can be sent by e-mail each month.
100
200
500
Monthly SMS requests
Maximum number of valuation requests that can be sent per SMS per month.
30
100
200
Monthly WhatsApp requests
Maximum number of evaluation requests that can be sent monthly via WhatsApp.
50
500
1000
E-mail reminders
Automatic review submission reminders sent to customers to increase the response rate.
-
SMS reminders
Automatic review submission reminders sent to customers to increase the response rate.
-

Advanced functions and analyses
Widgets on the website
Enables the integration of rating widgets directly on your website.
Sharing in social networks
Enables positive reviews to be shared on social networks with just one click.
Analysis dashboard
Provides detailed insights and analysis of customer reviews and feedback.
AI response to reviews
Uses artificial intelligence to automatically respond to customer reviews.
-
Automations
Automatic evaluation request after a customer action (e.g. after purchase in the online store)
-
Hide agency branding
Removes the branding from "Your Feedback Solutions" in the rating query.
-
 

 

Relaxed and stress-free for happy customers and positive reviews

Don't waste any more time managing your reviews.
Your new review management platform

Made-in-Germany-Logo-www.german-ma.de_72dpi

Your Feedback Solutions Platform

Screenshots:

FAQ

What is YOUR FEEDBACK SOLUTIONS for?

The platform Your Feedback Solutions helps companies to receive more positive reviews from customers. It provides tools to collect customer feedback, manage reviews and improve online reputation. The goal is for your business to win more customers through better reviews and stand out from the competition.

Is Your Feedback Solutions its own rating platform?

No, Your Feedback Solutions (YFS) is not a review platform in its own right, but a tool for managing and improving your reviews on existing platforms such as Google, Facebook, Trustpilot and many more. In the YFS dashboard, the reviews from the relevant platforms are imported via an interface for this purpose.

Our tool helps you to collect more positive reviews and optimize your online reputation.

How do I know if using the software is worthwhile for me?
We have created a profit calculator to determine whether the cost of our software is worthwhile for you.
 
to the prize calculator
How do I get more new reviews?

Our platform provides all the relevant tools for this: 

  • QR codes that customers can simply scan
  • Query via SMS, WhatsApp or e-mail using already known contact details
  • Connection to the store, cash register or other systems
  • Sending automatic reminders
  • NFC displays placed next to the checkout
How can I get to the top of Google and Google Maps?

The most important factors are:

  • The average rating, i.e. the number of stars
  • The number of ratings submitted
  • The consistency, i.e. how often is evaluated
  • The interaction, i.e. whether responses are made to reviews
How can I avoid negative reviews?
Our platform offers an automatic filter function for negative reviews, which allows you to recognize these reviews and treat them privately. This prevents them from appearing publicly. This allows you to respond proactively to criticism without damaging your public reputation.
Can I also use the best reviews for marketing?
Our platform enables you to place positive reviews prominently on your website via a so-called widget and share them on Instagram with just one click.
How can I see what the software has done for me?
Your Feedback Solutions offers detailed analysis tools that give you insights into the impact of valuations on your company. These analyses help you to measure the effectiveness of your valuation strategy and make targeted improvements.
What can I automate and personalize?
Our platform supports the automation of review requests, giving you the option to send personalized messages. Automatic reminders ensure that your customers are motivated to submit a review without feeling intrusive.
How do I integrate different rating platforms?
Integration is child's play and can be done with just a few clicks. We provide step-by-step instructions and videos and are also happy to support you personally.

Some of our satisfied customers

yourfeedback-solutions-rating-round-150
Download free guide

Guide "The 6 secrets to making customer reviews your company's greatest strength"

Download here!

Free guide

YFS Guide

Download our
free guide
"How customer reviews can transform your
business":

pdf-download

Links

Blog
Video introduction
Partner program
POS products (coming soon)
Proven Expert vs YFS
Website status
Help Center
What's new?