Proven Expert vs Your Feedback Solutions

Which platform is better suited for your evaluation management?

Comparison between ProvenExpert and Your Feedback Solutions (YFS)

ProvenExpert:

• Functionality: Comprehensive tools for collecting and managing customer reviews.
• Integration: Reviews are collected on a new, separate profile.
• Evaluation submission: Longer evaluation submission through survey formats.
• Analysis: Comprehensive analysis tools for evaluating customer opinions.
• Languages: Available in German and English.
• Costs: Various price models, from free basic functions to premium offers.

Your Feedback Solutions (YFS):

• Functionality: Proactively collect and manage reviews on existing platforms.
• Integration: Supports all common platforms, no new profiles required.
• Negative reviews: Filter and handle negative reviews privately.
• Automation: Integration with over 30 tools for automated evaluation queries via SMS, WhatsApp, email, etc.
• Rating submission: Quick rating submission through direct feedback on platforms such as Google (stars and optional comment).
• Hardware: Free NFC display included.
• Languages: Available in over 24 languages.
• Registration process: Quick and easy, only 2 minutes.
• Costs: Rating widgets and Google integration from the free plan.

Commonalities:

• Both platforms improve online reputation through customer reviews.
• Both offer tools for collecting, managing and analyzing ratings.

Differences:

• ProvenExpert: Creates a new review profile, requires longer signup process, longer review submission through surveys, fewer language options.
• YFS: Uses existing platforms, fast registration process, fast assessment submission, broader language support, free hardware, comprehensive automation and integration possible.

Conclusion:

Your Feedback Solutions offers a faster and more comprehensive solution for managing customer reviews, in particular through the integration of existing platforms and advanced automation functions. Ideal for companies that want to improve their online reputation efficiently and proactively.

Comparison table: Proven Expert vs. Your Feedback Solutions (YFS)